At FMH Sports, we want to provide you with the best possible shopping experience. If for any reason you need to return or exchange your product, follow the process below for quick and easy service.
1. Product Return
To return your product, follow these steps:
- Contact us: Send an email to shop@fmhsports.com or call us at 2314063747, mentioning your order number and the reason for the return (e.g., size exchange).
- Package the product: Make sure the product is in its original condition, unused, with all tags and the original packaging.
- Send the product back: Αφού λάβετε επιβεβαίωση από εμάς, θα σας δώσουμε οδηγίες για την επιστροφή του προϊόντος. Η επιστροφή γίνεται στη διεύθυνση: [Διεύθυνση Επιστροφών].
2. Size Exchange – The First Exchange Is Free!
If you need to exchange the size, we provide you with the first exchange free of charge.Simply follow the steps below:
- Contact us within 14 days of receiving the product.
- Pack the product carefully and send it back using the courier company we will specify.
- FMH Sports will cover the shipping costs for the first exchange. We will send the new size at no additional charge.
For any additional exchanges after the first, the shipping costs will be the customer’s responsibility.
3. Refund Policy
If you wish to receive a refund, the amount will be returned via the original payment method you used within 10 business days after we receive and inspect the product.
We are here to ensure that your shopping experience with FMH Sports is simple and enjoyable. For any questions, please don't hesitate to contact us!